PRIVACY POLICY & COOKIES

Effective Date: February, 2026
Center Collision (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with our services.
This policy applies to information collected through:
  • Our website
  • Online contact forms
  • Estimate request submissions
  • Appointment scheduling tools
  • Website analytics technologies

1. Information We Collect

We collect information in several ways:

A. Information You Provide Directly

When you contact us or submit forms through our website, we may collect:
  • Name
  • Phone number
  • Email address
  • Vehicle information
  • Insurance claim details (if voluntarily provided)
  • Notes about repair needs
Providing personal information is voluntary. However, certain services may require contact details.

B. Automatic Data Collection

We use tools such as Google Analytics to understand how visitors use our website. This may include:
  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on site
  • Referral source
This information helps us improve website performance and customer experience.

C. Cookies and Tracking Technologies

Our website may use cookies to:
  • Enhance user experience
  • Analyze website traffic
  • Improve functionality
You may disable cookies through your browser settings. Doing so may limit certain website features.

2. How We Use Your Information

We use collected information to:
  • Respond to inquiries
  • Schedule appointments or consultations
  • Provide repair-related communication
  • Improve website performance
  • Maintain internal records
  • Comply with legal obligations
We do not sell your personal information.

3. Disclosure of Information

We may share information with:
  • Service providers who support our website or communication systems
  • Insurance companies when authorized by the customer
  • Government authorities when required by law
  • In connection with a business transfer such as a merger or asset sale
We do not sell or rent personal information to third parties.

4. Data Security

We implement reasonable administrative and technical safeguards to protect your information. However, no internet transmission is completely secure. We cannot guarantee absolute security.

5. Your Choices and Rights

You may:
  • Decline to submit personal information
  • Disable cookies in your browser
  • Request access to, correction of, or deletion of personal information you have provided
To make such a request, contact us using the information below.

6. State Privacy Rights

Residents of certain states, including California, may have additional rights regarding personal information, such as:
  • The right to request access to personal data
  • The right to request deletion of personal data
Requests can be submitted by contacting us directly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
We encourage you to review this page periodically.

8. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

Center Collision
1111 Center Street
Tacoma, WA 98409